Cookies & Privacy Policy
Last Updated: 03.11.2025, 11:00 CET

1. Introduction and Responsible Body

Welcome to Protoporos. We are committed to protecting your personal data and your privacy. This policy explains how we collect, use, and protect your information when you visit our website, www.protoporos.ch.

The responsible body for data processing on this website is:

Protoporos GmbH, Rotzenbühlstrasse 29, 8966 Oberwil-Lieli, Switzerland Email: alexandre.faber@protoporos.ch Website: www.protoporos.ch

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2. Data We Collect

We collect and process different types of data to provide and improve our services to you.

2.1. Data You Provide Directly

This is information you voluntarily give us, for instance, by filling out a contact form or subscribing to a newsletter. This may include:

• Contact Information: Name, employer name, email address, phone number.

• Communication Content: Any information you provide in the body of your message or inquiry.

2.2. Data Collected Automatically

When you visit our website, our systems automatically collect certain information. Our website is hosted on the Wix.com platform, which may collect data on our behalf. This includes:

• Technical Data: Your IP address, browser type and version, operating system, and device type.

• Usage Data: Information about how you use our website, such as the pages you visited, the time and date of your visit, and the time spent on those pages. This data is often collected using cookies and similar tracking technologies.

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3. Purpose and Legal Basis for Processing Data

We process your data for the following purposes, based on Swiss data protection law:

• To Respond to Your Inquiries: When you contact us, we use your data to handle your request. The legal basis is our legitimate interest in conducting our business or to take steps prior to entering into a contract.

• To Operate and Improve Our Website: We analyze usage data to understand how our website is performing, to secure it, and to enhance the user experience. The legal basis is our legitimate interest in maintaining and improving our online presence.

• For Marketing Purposes: If you have given us your consent (e.g., by subscribing to a newsletter), we may use your contact details to send you information about our services. You can withdraw this consent at any time.

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4. Use of Cookies

Our website uses cookies. Cookies are small text files that are stored on your device to help the website function correctly and to provide us with analytics.

• Essential Cookies: These are necessary for the technical operation of the website (e.g., security, network management).

• Performance and Analytics Cookies: These collect information about how visitors use our website, which pages are visited most frequently, and if error messages are received from web pages. These cookies help us improve our website.

• Functional Cookies: Enable the website to provide enhanced functionality and personalization, like remembering your preferences.

• Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of the advertising campaign.

You can manage your cookie preferences through the cookie consent banner on our website or by adjusting your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

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5. Data Sharing and Third-Party Services

We do not sell your personal data. We may share your data with trusted third parties who act as our service providers ("processors").

• Wix.com: Our website is hosted by Wix.com Ltd. Wix provides us with the online platform that allows us to offer our services to you. Your data may be stored through Wix’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. You can read Wix's Privacy Policy for more information.

• Analytics Providers: We may use services like Google Analytics to analyze website traffic. These services may have access to your usage and technical data.

• Legal Obligations: We may disclose your data if required to do so by law or in response to valid requests by public authorities.

Data may be transferred to countries outside of Switzerland or the EU. In such cases, we ensure that appropriate data protection safeguards are in place, in line with Swiss legal requirements (e.g., through Standard Contractual Clauses).

 

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes for which it was collected, to comply with our legal obligations (e.g., commercial or tax laws), or to resolve disputes.

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7. Your Rights

Under the Swiss Federal Act on Data Protection, you have the following rights regarding your personal data:

• Right to Information (Access): You have the right to request information about the personal data we process about you.

• Right to Rectification: You can request the correction of inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data, subject to legal retention obligations.

• Right to Restrict Processing: You can request that we limit the processing of your data.

• Right to Object: You have the right to object to our processing of your personal data.

• Right to Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details provided in Section 1. You also have the right to lodge a complaint with the competent supervisory authority, which is the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland.

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8. Data Security

We take the security of your data seriously. Our website is protected with SSL/TLS encryption (visible by the "https" in the URL). We and our hosting provider, Wix, implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

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9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the "Last Updated" date.

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10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please do not hesitate to contact us (ref. section 1).